Reporter Katie Herchenroeder of The New Republic stated, "Esplanade Gardens, originally termed “The Jewel of Harlem,” houses over 1,800 units and has received little maintenance since its creation in 1967." Lack of maintenance ensued shareholders to request a forensic audit, so in the mean-time I conducted a UX audit of my own.
Role: UX Designer/Researcher
Tools: Adobe Creative Cloud, Google Forms & Optimal Workshop
Duration: 2 Years (ongoing)
Tools: Adobe Creative Cloud, Google Forms & Optimal Workshop
Duration: 2 Years (ongoing)
